Our Customer Testimonials
We pride ourselves in quality and service. But don't just take our word for it, read what our customers have to say...
Extra services is one of the things we have come to expect from Access Plus. Having had the pleasure of dealing with them over the last 9/10 years and watching their growth without the loss of any of the services they provide , one has complete confidence when contacting them for a hire or advice about the machine to use knowing that when you hang up the phone, you need do no more than contact them when you need the machine removed. This sums up how professional their operation is.
I can hardly comment about their call-out/repairs as I have never had the need to use it, which again is a pointer to their excellent service and maintenance of their machines.
I believe they are one of the best run hire companies I use, whose professionalism is reflected in the staff , the service they provide ,their knowledge of the industries needs, and in my case their ability to service this companie's requirements.
Should this company further expand their operations into other geographical areas the industry would certainly benefit.
Should they win first place in the future it would be well deserved.
Danny Neeson - Gratte Brothers
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Please thank your staff for helping us out yesterday and today with a couple of machines for Asda Edinburgh. Especially the delivery driver this morning who went out of his way to get the machine where we needed it.
All I can say is whatever you are doing just keep doing it, it works!
Liam McKeating - McKeating Ltd
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I would like to take this opportunity on behalf of Thomas Johnstone Ltd to acknowledge the excellent service provided by Access Plus.
During 2009/10, Access Plus and one other supplier were awarded a contract for the provision of powered access equipment to various sites throughout the UK. During the contract period, Access Plus secured 98% of the business which is a true testament to the way they have responded to our daily site requirements.
Staff engaged have been both helpful and professional and have made every attempt to meet our sometimes challenging requirements.
We recently renewed our contract with Access Plus for an additional 12 months and look forward to working with them again while receiving a first class service.

Stephen Kennedy - Senior Buyer - Thomas Johnstone
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Thank you Fiona and all the staff at Access Plus for all there help throughout 2010. The level of service we have received is excellent, from your rep Mark who has visited us on several occasions to assist with selecting correct unit, to your delivery people who always phone ahead to the site to advise our operatives of their expected delivery time and also assist with any queries that our operatives may have on the equipment.
I would also like to say special thank you to all the girls in the office who are always very friendly and helpful and give the impression that nothing is too much hassle.

Andrew Brown - Projects Manager - Brankin Engineering Ltd
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I would just like to confirm that Ogilvie Group has a very good & successful working relationship with Access Plus. Access Plus meets all our requirements and do an excellent job at supplying our equipment on time and whereever we require it to be delivered/collected.
All the staff at Access Plus are very knowledgeable and have fantastic communication skills and are all very pleasant to deal with.
I would have no hesitation in recommending Access Plus to anyone.
Claire McLean - Plant & Transport Hire Controller - Ogilvie Group
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I have been using Access Plus as my main supplier for over 7 years now as the service they provide is second to none. They totally understand the client's requirements which is an essential part of the industry in this current climate and will go out of their way to ensure the correct machine is delivered to the timescales required even at 24 hour notice. No other company I have ever used has been able to achieve this and also they do not have the same understanding of our requirements given the nature of the works I am involved with.
All the staff are extremely helpful from the hire team to the Directors and nothing is ever an issue. The equipment that they provide is high quality, all serviced prior to delivery and they are very reliable as I can honestly say that I have had one machine fail over the 7 years.
They will survey a site for us to ensure that the correct machine is placed on site and they have a great network/partnerships with other companies which is invaluable to myself as I now only need to make one phone call and I know it will be arranged wherever the location.
I have used numerous companies in the past and none can compare to the service that I receive from Access Plus. They are an excellent company to work with and it has been a pleasure to deal with them over the 7 years and I look forward to continuing this working relationship for the foreseeable future.

Kevin Ramsay - Gomer Electrical
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